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Terms & Condition

Effective Date: 27/1/2026

Important: Please read these terms carefully

By accessing our website, booking a session, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

1. Definitions and Interpretation

1.1 Definitions

In these Terms and Conditions, unless the context otherwise requires:

  • “Agreement” means these Terms and Conditions, together with the Privacy Notice and any session-specific consent forms;
  • “Client”, “you”, “your” means the individual accessing our website or using our services;
  • “Grief & Beyond”, “we”, “us”, “our” means Grief & Beyond, a sole proprietorship / entity operated by V. Sai Kripa (called Kripa), based in Chennai, Tamil Nadu, India;
  • “Services” means the grief support services offered by Grief & Beyond, including but not limited to grief yoga therapy, life coaching, breath-based regulation, grounding practices, and reflective support tools;
  • “Session” means any individual or group session, whether conducted in person, online, or in any other format;
  • “Website” means www.griefandbeyond.com and any associated subdomains or mobile applications;
  • “Free Connection Session” means the complimentary 20-minute introductory consultation offered to prospective clients.

1.2 Interpretation

  • Headings are for convenience only and shall not affect interpretation;
  • Words in the singular include the plural and vice versa;
  • References to statutes include amendments and re-enactments;
  • “Including” means including without limitation.

2. Acceptance of Terms

2.1 Formation of Agreement

This Agreement becomes binding upon you when you:

  • Click “I Accept” or “I Agree” on our website;
  • Submit a booking request or enquiry through our website;
  • Create an account on our platform;
  • Attend any Session (whether paid or complimentary); or
  • Continue to use our Website after being notified of these Terms.

2.2 Capacity

By accepting these Terms, you represent and warrant that:

  • You are at least 18 years of age;
  • You have the legal capacity to enter into binding contracts;
  • If booking on behalf of another person, you have their authority to bind them to these Terms.

2.3 Minors

If you are under 18 years of age, you may only use our Services with the involvement and consent of your parent or legal guardian. The parent or guardian must accept these Terms on your behalf and will be responsible for your use of the Services.

3. Description of Services

3.1 Services Offered

Grief & Beyond offers holistic, trauma-aware, and supportive practices designed to help individuals navigate grief, loss, and life transitions. Our Services include:

  • Grief Yoga Therapy;
  • Life Coaching;
  • Breath-based regulation techniques;
  • Grounding practices;
  • Reflective support tools; and
  • Such other services as may be offered from time to time.

3.2 Free Connection Session

We offer a complimentary 20-minute connection session as an introductory conversation to:

  • Understand your needs and circumstances;
  • Explain our approach and Services;
  • Determine mutual suitability.

The Free Connection Session does not constitute therapy, treatment, or a professional service. It is intended solely for informational and introductory purposes.

4. Important Disclaimer – Not Medical or Clinical Therapy

PLEASE READ THIS SECTION CAREFULLY

4.1 Nature of Services

The Services provided by Grief & Beyond are intended to provide compassionate, non-clinical emotional and somatic support. Our Services are NOT:

  • Psychotherapy, psychiatry, or psychological counseling;
  • Medical treatment or medical advice;
  • Emergency or crisis care;
  • A substitute for professional mental health treatment.

4.2 What We Do Not Do

Kripa and Grief & Beyond do not:

  • Diagnose mental health conditions;
  • Prescribe medication;
  • Provide emergency or crisis intervention;
  • Replace the care of qualified medical or mental health professionals.

4.3 When to Seek Professional Help

If you are experiencing any of the following, please seek immediate professional or emergency medical assistance:

  • Severe psychological distress;
  • Suicidal thoughts or self-harm ideation;
  • Psychiatric emergency;
  • Any condition requiring immediate medical attention.

Emergency contacts: National Emergency Number: 112 | iCall: 9152987821 | Vandrevala Foundation: 1860-2662-345

Note: We are not responsible for availability of professionals

5. Client Responsibilities and Acknowledgments

5.1 Personal Responsibility

By using our Services, you acknowledge and accept that:

  • You are responsible for your own physical, emotional, and mental well-being;
  • You participate in all Sessions voluntarily and at your own risk;
  • Emotional responses, memories, or discomfort may arise during grief work;
  • You will communicate openly if anything feels uncomfortable, overwhelming, or beyond your capacity;
  • You have disclosed any relevant medical or psychological conditions that may affect your participation.

5.2 Health Disclosure

You agree to inform us of any physical or mental health conditions that may be relevant to your participation in our Services, including but not limited to pregnancy, cardiovascular conditions, respiratory conditions, or any psychiatric diagnosis.

5.3 Compliance

You agree to comply with all reasonable instructions provided during Sessions and to conduct yourself in a manner that is respectful to Kripa and any other participants in group sessions.

6. Booking, Payment, and Cancellation

6.1 Booking

  • All Sessions (except the Free Connection Session) must be booked in advance through our Website or other designated booking methods;
  • A booking is confirmed only upon receipt of our confirmation email;
  • We reserve the right to decline or cancel bookings at our discretion.

6.2 Fees and Payment

  • Current fees for Services will be communicated prior to booking;
  • Payment must be made in advance through our designated payment methods;
  • All fees are quoted in Indian Rupees (INR) and are inclusive of applicable taxes;
  • We reserve the right to modify fees with reasonable notice.

6.3 Cancellation and Rescheduling

Notice Period Consequence
More than 48 hours before Session Full refund or free rescheduling
24-48 hours before Session 50% refund or rescheduling (subject to availability)
Less than 24 hours / No-show No refund; Session forfeited

To cancel or reschedule, please contact us at [email] or through your booking confirmation link. We will process refunds within 7-10 business days to the original payment method.

6.4 Our Right to Cancel

We reserve the right to cancel or reschedule Sessions due to illness, emergency, or unforeseen circumstances. In such cases, we will offer you either a full refund or rescheduling at no additional cost.

7. Confidentiality

7.1 Our Commitment

All personal information shared during Sessions is treated as strictly confidential. We will not disclose your information to any third party except:

  • With your express written consent;
  • Where required by law or court order;
  • Where there is an imminent risk of harm to yourself or others;
  • For professional supervision or consultation (in anonymized form).

7.2 Data Protection

Our collection, use, and protection of your personal data is governed by our Privacy Notice, which forms an integral part of this Agreement. Please review our Privacy Notice carefully.

8. Intellectual Property

8.1 Ownership

All content on our Website and materials provided during Sessions, including but not limited to text, graphics, logos, images, audio, video, written materials, practices, exercises, and methodologies, are the intellectual property of Grief & Beyond and are protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and materials solely for your personal, non-commercial use in connection with the Services. You may not:

  • Reproduce, distribute, or publicly display our content without written permission;
  • Modify, adapt, or create derivative works;
  • Use our content for commercial purposes;
  • Remove any copyright or proprietary notices.

8.3 User Content

If you submit any content to us (such as testimonials, feedback, or stories), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for promotional purposes, subject to your prior approval and in compliance with our Privacy Notice.

9. Limitation of Liability

9.1 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, Grief & Beyond and its founder, Kripa, shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages;
  • Loss of profits, revenue, data, or goodwill;
  • Damages arising from your reliance on any information or practices shared during Sessions.

9.2 Cap on Liability

In no event shall our total liability to you for all claims arising out of or relating to this Agreement or the Services exceed the total amount of fees paid by you to Grief & Beyond in the twelve (12) months preceding the claim.

9.3 Exceptions

Nothing in this Agreement shall exclude or limit our liability for:

  • Death or personal injury caused by our gross negligence;
  • Fraud or fraudulent misrepresentation;
  • Any liability that cannot be excluded or limited under applicable law, including the Consumer Protection Act, 2019.

9.4 Acknowledgment

You acknowledge that the limitations of liability in this Section 9 are reasonable given the nature of the Services and the fees charged, and that you have had the opportunity to seek independent legal advice.

10. Indemnification

You agree to indemnify, defend, and hold harmless Grief & Beyond and Kripa from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your breach of this Agreement;
  • Your violation of any applicable law or regulation;
  • Your infringement of any third-party rights;
  • Any false or misleading information provided by you.

11. Dispute Resolution

11.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement or the Services, the parties shall first attempt to resolve the matter amicably through good-faith negotiations within thirty (30) days of written notice of the dispute.

11.2 Mediation

If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to mediation under the Mediation Act, 2023, before a mutually agreed mediator in Chennai. The costs of mediation shall be shared equally.

11.3 Arbitration

If mediation is unsuccessful, the dispute shall be finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be:

  • Conducted by a sole arbitrator mutually appointed by the parties;
  • Held in Chennai, Tamil Nadu, India;
  • Conducted in English;
  • Final and binding on both parties.

11.4 Injunctive Relief

Notwithstanding the above, either party may seek injunctive or other equitable relief from the courts of Chennai for breach of confidentiality or intellectual property rights.

12. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under this Agreement if such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, government actions, power failures, or internet disruptions (“Force Majeure Event”).

The affected party shall notify the other party promptly of the Force Majeure Event and use reasonable efforts to mitigate its effects. If the Force Majeure Event continues for more than thirty (30) days, either party may terminate the affected booking with a full refund of fees paid.

13. Termination

13.1 Termination by You

You may terminate your use of our Services at any time by providing written notice. Termination does not entitle you to a refund of fees already paid, except as provided in Section 6.3.

13.2 Termination by Us

We may suspend or terminate your access to our Services immediately if:

  • You breach any material term of this Agreement;
  • We determine that our Services are not suitable for your needs;
  • Your conduct poses a risk to yourself, us, or other clients;
  • Required by law or regulatory authority.

13.3 Effect of Termination

Upon termination, Sections 4, 7, 8, 9, 10, 11, and 15 shall survive and continue to apply.

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified to you:

  • By posting the updated Terms on our Website with a new effective date;
  • By email notification to your registered email address;
  • By notice on our Website homepage.

14.2 Acceptance of Modifications

Your continued use of our Services after such notification constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must cease using our Services.

15. Governing Law and Jurisdiction

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

15.2 Jurisdiction

Subject to the dispute resolution provisions in Section 11, the courts of Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any disputes arising out of or in connection with this Agreement.

16. General Provisions

16.1 Entire Agreement

This Agreement, together with the Privacy Notice and any session-specific consent forms, constitutes the entire agreement between you and Grief & Beyond and supersedes all prior agreements, understandings, and communications, whether written or oral.

16.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

16.3 Waiver

No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. Any waiver must be in writing and signed by the waiving party.

16.4 Assignment

You may not assign or transfer any rights or obligations under this Agreement without our prior written consent. We may assign our rights and obligations to any successor in interest.

16.5 Notices

All notices under this Agreement shall be in writing and sent to the addresses specified below or to such other address as a party may designate in writing. Notices shall be deemed delivered upon receipt if delivered personally, upon transmission if sent by email, or three (3) days after posting if sent by registered post.

16.6 Language

This Agreement is executed in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17. Electronic Communications

By using our Services and providing your email address, you consent to receive electronic communications from us regarding your bookings, Services, and any updates to these Terms or our Privacy Notice. You may opt out of promotional communications at any time by using the unsubscribe link in our emails.

18. CONTACT INFORMATION

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Grief & Beyond

Proprietor: V. Sai Kripa

Address: A12, Kottur Villa Apartments, 5 Lock Street, Kottur Gardens, Kotturpuram, Chennai – 600085, Tamil Nadu, India.

Email: kripa@griefandbeyond.com

Phone: +91 91765 47433

Website: www.griefandbeyond.com

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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