Effective Date: 27/1/2026
Important: Please read these terms carefully
By accessing our website, booking a session, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.
In these Terms and Conditions, unless the context otherwise requires:
This Agreement becomes binding upon you when you:
By accepting these Terms, you represent and warrant that:
If you are under 18 years of age, you may only use our Services with the involvement and consent of your parent or legal guardian. The parent or guardian must accept these Terms on your behalf and will be responsible for your use of the Services.
Grief & Beyond offers holistic, trauma-aware, and supportive practices designed to help individuals navigate grief, loss, and life transitions. Our Services include:
We offer a complimentary 20-minute connection session as an introductory conversation to:
The Free Connection Session does not constitute therapy, treatment, or a professional service. It is intended solely for informational and introductory purposes.
PLEASE READ THIS SECTION CAREFULLY
The Services provided by Grief & Beyond are intended to provide compassionate, non-clinical emotional and somatic support. Our Services are NOT:
Kripa and Grief & Beyond do not:
If you are experiencing any of the following, please seek immediate professional or emergency medical assistance:
Emergency contacts: National Emergency Number: 112 | iCall: 9152987821 | Vandrevala Foundation: 1860-2662-345
Note: We are not responsible for availability of professionals
By using our Services, you acknowledge and accept that:
You agree to inform us of any physical or mental health conditions that may be relevant to your participation in our Services, including but not limited to pregnancy, cardiovascular conditions, respiratory conditions, or any psychiatric diagnosis.
You agree to comply with all reasonable instructions provided during Sessions and to conduct yourself in a manner that is respectful to Kripa and any other participants in group sessions.
| Notice Period | Consequence |
| More than 48 hours before Session | Full refund or free rescheduling |
| 24-48 hours before Session | 50% refund or rescheduling (subject to availability) |
| Less than 24 hours / No-show | No refund; Session forfeited |
To cancel or reschedule, please contact us at [email] or through your booking confirmation link. We will process refunds within 7-10 business days to the original payment method.
We reserve the right to cancel or reschedule Sessions due to illness, emergency, or unforeseen circumstances. In such cases, we will offer you either a full refund or rescheduling at no additional cost.
All personal information shared during Sessions is treated as strictly confidential. We will not disclose your information to any third party except:
Our collection, use, and protection of your personal data is governed by our Privacy Notice, which forms an integral part of this Agreement. Please review our Privacy Notice carefully.
All content on our Website and materials provided during Sessions, including but not limited to text, graphics, logos, images, audio, video, written materials, practices, exercises, and methodologies, are the intellectual property of Grief & Beyond and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and materials solely for your personal, non-commercial use in connection with the Services. You may not:
If you submit any content to us (such as testimonials, feedback, or stories), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for promotional purposes, subject to your prior approval and in compliance with our Privacy Notice.
To the maximum extent permitted by applicable law, Grief & Beyond and its founder, Kripa, shall not be liable for any:
In no event shall our total liability to you for all claims arising out of or relating to this Agreement or the Services exceed the total amount of fees paid by you to Grief & Beyond in the twelve (12) months preceding the claim.
Nothing in this Agreement shall exclude or limit our liability for:
You acknowledge that the limitations of liability in this Section 9 are reasonable given the nature of the Services and the fees charged, and that you have had the opportunity to seek independent legal advice.
You agree to indemnify, defend, and hold harmless Grief & Beyond and Kripa from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
In the event of any dispute, controversy, or claim arising out of or relating to this Agreement or the Services, the parties shall first attempt to resolve the matter amicably through good-faith negotiations within thirty (30) days of written notice of the dispute.
If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to mediation under the Mediation Act, 2023, before a mutually agreed mediator in Chennai. The costs of mediation shall be shared equally.
If mediation is unsuccessful, the dispute shall be finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be:
Notwithstanding the above, either party may seek injunctive or other equitable relief from the courts of Chennai for breach of confidentiality or intellectual property rights.
Neither party shall be liable for any failure or delay in performing their obligations under this Agreement if such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, government actions, power failures, or internet disruptions (“Force Majeure Event”).
The affected party shall notify the other party promptly of the Force Majeure Event and use reasonable efforts to mitigate its effects. If the Force Majeure Event continues for more than thirty (30) days, either party may terminate the affected booking with a full refund of fees paid.
You may terminate your use of our Services at any time by providing written notice. Termination does not entitle you to a refund of fees already paid, except as provided in Section 6.3.
We may suspend or terminate your access to our Services immediately if:
Upon termination, Sections 4, 7, 8, 9, 10, 11, and 15 shall survive and continue to apply.
We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified to you:
Your continued use of our Services after such notification constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must cease using our Services.
This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Subject to the dispute resolution provisions in Section 11, the courts of Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any disputes arising out of or in connection with this Agreement.
This Agreement, together with the Privacy Notice and any session-specific consent forms, constitutes the entire agreement between you and Grief & Beyond and supersedes all prior agreements, understandings, and communications, whether written or oral.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. Any waiver must be in writing and signed by the waiving party.
You may not assign or transfer any rights or obligations under this Agreement without our prior written consent. We may assign our rights and obligations to any successor in interest.
All notices under this Agreement shall be in writing and sent to the addresses specified below or to such other address as a party may designate in writing. Notices shall be deemed delivered upon receipt if delivered personally, upon transmission if sent by email, or three (3) days after posting if sent by registered post.
This Agreement is executed in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
By using our Services and providing your email address, you consent to receive electronic communications from us regarding your bookings, Services, and any updates to these Terms or our Privacy Notice. You may opt out of promotional communications at any time by using the unsubscribe link in our emails.
For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Grief & Beyond
Proprietor: V. Sai Kripa
Address: A12, Kottur Villa Apartments, 5 Lock Street, Kottur Gardens, Kotturpuram, Chennai – 600085, Tamil Nadu, India.
Email: kripa@griefandbeyond.com
Phone: +91 91765 47433
Website: www.griefandbeyond.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.